Warranty

Salty Goods Warranty & Returns Policy

Effective Date: [Insert Date]

At Salty Goods, we want you to be completely satisfied with your purchase. This Warranty & Returns Policy outlines the terms and conditions for returning products and the warranty we offer on our items. 

1. Warranty Coverage

Salty Goods provides a one-year warranty on all of our products, starting from the date of purchase. This warranty covers manufacturing defects under normal use and conditions. If your product is found to be defective due to materials or workmanship within the one-year warranty period, we will either repair or replace the product at our discretion. Warranty Exclusions: Damage resulting from misuse, abuse, accidents, or improper care. Wear and tear from normal use, including damage to packaging, surface scratches, or fading. Unauthorized repairs or modifications made to the product. Products purchased from unauthorized retailers or third-party resellers.

2. Returns Policy

If you are not satisfied with your purchase, we accept returns under the following conditions: Returns must be initiated within 30 days of the purchase date. Products must be in new, unused, and resellable condition, with all original packaging, tags, and accessories included. A receipt or proof of purchase is required for all returns. How to Return an Item: To start a return, please contact our customer service team at [Insert Contact Information] with your order number and reason for return. Our team will provide you with a return authorization and instructions for shipping the product back to us. Return Shipping Costs: For returns due to manufacturing defects or errors on our part, we will cover the return shipping costs. For returns due to a change of mind or other reasons, the customer is responsible for the return shipping fees. Once the returned item is received and inspected, we will issue a full refund or exchange, depending on your preference and the product's availability.

3. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [Insert Contact Information] with a description of the issue and supporting photos (if applicable). We will resolve the issue by either sending a replacement or issuing a refund, depending on the situation.

4. Exchanges

 If you wish to exchange an item for a different size, color, or model, please follow the return process and place a new order for the desired product. If the exchange is due to a manufacturing defect or error on our part, we will cover the shipping costs for the exchange.

6. Refund Process

Refunds will be issued to the original payment method once the return is processed. Please allow up to [X] business days for the refund to appear in your account after the return has been approved.

7. Contact Us

If you have any questions about our warranty or returns policy, or if you need assistance with a return or exchange, please don’t hesitate to contact our customer service team at: Salty Goods [Insert Address] [Insert Email Address] [Insert Phone Number]